Lowe's Canada Website Review & Ratings + Lowe's Canada Coupons
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Lowe's Canada Website Review & Ratings + Lowe's Canada Coupons

Lowe's Canada: Products & Services

Lowe's Canada is one of Canada's most popular hardware stores. Lowe's Canada offers a huge selection of building and home renovation supplies, plus furniture, yard and garden products, and much more. Lowe's Canada carries popular and trusted brands such as Rubbermaid, Whitfield, Portfolio, Sylvania, Dewalt, Black & Decker and many more. 

Lowe's Canada sells:

Lowe's Canada: Company Background

Lowe's Canada is owned by Lowe's Home Centers, Inc. Lowe's Home Centers, Inc is an American based business that was founded in1946 in North Carolina. The first Lowe's Canada store was opened in 2007 in Hamilton, Ontario. Today, Lowe's Home Centers, Inc has over 1700 stores throughout the United States, Canada and Mexico. Lowe's Canada's head office is located in Toronto, Ontario. 

Lowe's Canada: Customer Feedback & Reviews

Customer reviews and Facebook comments for Lowe's Canada were very mixed; some customers had an excellent Lowe's Canada shopping experience, while others did not.

Positive customer reviews commented on:

  • Excellent staff
  • Good selection
  • Good quality products

Negative customer reviews commented on:

  • Online order not delivered on time
  • A bit expensive
  • Home installation not done properly

Some customer reviews were:

I ordered furniture through your website - Sameday Worldwide scheduled delivery for today but didn't show. I waited at home all day and cancelled planned events for this. I then had significant difficulty in calling them - being on hold for 30+ minutes. When I finally got through, they refused to do anything but reschedule for tomorrow and not giving me a specific time. A supervisor hasn't called me back either. I have had two previous bad experiences with Sameday (via walmart.ca) - so until you start using another delivery company, I am no longer ordering from Lowes.ca. I strongly suggest you find a better company to work with.

Wanted to thank the Store manager at the Warden store... had an issue with a microwave and he did the right thing! I will shop at Lowes again and what he did was pretty great! thank you for the great service! thumbs up to the Warden Store!

About to start on a kitchen and bedroom renovation....bought all of my goodies at Lowe's last night...everything from a dishwasher to a kitchen sink! Had a blast thanks to April Lounsbury in Kitchens and Barbara in Flooring...they made the experience fun...and the customer service was out of this world...Once again Lowe's Windsor...you have come through for me!!

I love this store. We bought a ceiling fan there, and a retractable screen door for balcony door, we got some good deals.

I will think twice before shopping at Lowes again. Just spent $400+ on a Lowes branded BBQ and I have to say the installation, customer service and product is lacking!

We were unhappy with recent carpet that we had installed. Installation was fine but carpet wasn’t what we wanted.
Lowes quickly agreed to replace the carpet and did so at not additional cost. Great customer service from Chris Hawkins, Store Manager, London Ontario and Gail, Sales Representative.

My girlfriend and I went to Lowes after reading on here that the hanging baskets were b1g1. It was late Sat. night. They were sold out except for a couple rough looking ones. The girl working in flowers was able to convince the men unloading the truck with the next days shipment to let us get ours. She went above and beyond. Then another employee went and got us a cart. When we went in the store we were asked by different employees if they could help us. It was a great expereience.

Lowe's Canada: Business Credibility & Trustworthiness

Lowe's Canada's parent company, Lowe's Home Centers, Inc, is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 1977. Over the last three years, there has been 3033 complaints filed against with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against were:

  • 294 complaints were due to advertising/sales Issues
  • 189 complaints were due to delivery issues
  • 359 complaints were due to guarantee/warranty Issues
  • 1993 complaints were due to problems with product/service
  • 198 complaints were due to billing and collections

Lowe's Companies, Inc. is 43rd on the Fortune 500 list

Lowe's Canada: Website Popularity & Google Ranking

Lowe's Canada website popularity:

  • Lowe's Canada has a worldwide Alexa traffic rating of 27,317 out of 30 million websites.
  • Lowe's Canada has a Canadian Alexa traffic rating of 681
  • Lowe's Canada has a Google pagerank of six out of ten.
  • The Lowe's Canada site receives around 8,316 unique visitors daily, which account for 26,611 daily page views.
  • About 88% of the visitors to the Lowe's Canada site are Canadian.
Lowe's Canada: Social Media Presence

Lowe's Canada has a good social media presence:

  • Lowe's Canada can be followed on Facebook; they have 77,261 likes on Facebook and have 5,312 people talking about them. Lowe's Canada usually updates their Facebook page daily.
  • Lowe's Canada can be followed on Twitter; they have 20,971 followers on Twitter and have posted 762 tweets. Lowe's Canada usually tweets daily.
  • Lowe's Canada offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Lowe's Canada is on YouTube; they have uploaded around 100 videos and have 441 subscribers
  • Lowe's Canada is on Pinterest; they have 191 pinned items
Lowe's Canada: Website Security & Safety

Lowe's Canada uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Lowe's Canada site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Lowe's Canada: Pricing & Packages

Lowe's Canada offers very competitive prices on all their products. In a price comparison of three products, Lowe's Canada was less expensive on one of the items and more expensive on two of the items than their leading online competitor was. 

Portfolio 4-Light Chandelier

  • Lowe's Canada $166.00
  • Leading competitor: $99.99

Sylvania 6-Pack 60-Watt Soft White Decorative Incandescent Light Bulbs Energy Star

  • Lowe's Canada: $5.78
  • Leading competitor: $10.98

Dewalt 18-Volt 1/2-in Cordless Compact Drill/Driver Kit 8.2" T

  • Lowe's Canada $198.00
  • Leading competitor: $179.00
Lowe's Canada: Shipping Rates & Policies

Lowe's Canada shipping rates and policies:

  • Lowe's Canada ships throughout Canada. Customers in the United States and Mexico can order from the Lowe's online store for their country.

Shipping options:

  • Items ordered online can be picked up at a local Lowe's Canada store for free
  • Lowe's Canada offers free Parcel shipping
  • Lowe's Truck Delivery is available for large purchases or for quick delivery, and is available for an additional cost
Lowe's Canada: Payment Methods Accepted

Lowe's Canada accepts most major credit cards; they accept MasterCard, Visa and American Express. Lowe's Canada also accept payment through PayPal; PayPal is a very secure way to pay for online purchases. Lowe's Canada does not accept money orders, wire transfers or checks of any kind.

Lowe's Canada: Returns, Refunds & Exchange Policy

Lowe's Canada return/refund policy:

  • Lowe's Canada offers a 90 day return policy for most products; however, outdoor power equipment, major appliances, and furniture must be returned within 30 days.
  • Items can be returned via the mail or in person to any Lowe's Canada store.
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

  • Customers should contact Lowe's Canada customer service to obtain a RMA and a return shipping label
  • Lowe's Canada customer service can be contacted at 1-888-98-LOWES (56937)
  • The return should be securely packaged and the RMA should be printed clearly on the front of the package
  • The return should be sent back via an insured trackable carrier
Lowe's Canada: Product images & screenshots
Lowe's Canada Coupons
Best Available Lowe's Canada Coupon:
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